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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A popup will open. It comprises comprehensive information about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide collection of how-to video clips explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive Frequently Asked Questions database, which covers questions asked by real individuals and offers practical solutions. We constantly "revamp" our FAQ section with new entries so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can contact our excellent team of tech support engineers available 24-7-365 and ready to assist you with any issue. Each trouble ticket you open will be answered in less than 1 hour (the average response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 109237

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com